​Staff Tech Guide

Email & Calendar Access

All ILAC staff are assigned a Microsoft 365 account upon onboarding. Here’s how to get started:

• Login: Visit https://account.microsoft.com/account

• Email Format: Typically firstname.lastname@ilacinternal.com

• Password: Provided by HR or IT during setup

• Calendar: Use Outlook’s calendar for scheduling meetings or setting reminders

Tip: Enable email notifications on your phone using the Outlook app.

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Microsoft Teams & Slack

Teams

• Ideal for formal meetings, scheduling, and file collaboration

• Access through Microsoft 365 or the Teams app

• Channels are organized by department and project

Slack

• Used for quick chats and informal updates

• Department-specific channels help keep conversations organized

• Use /remind and other commands to automate tasks

Tip: Mute non-essential channels to stay focused.

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Printing & Wi-Fi Setup

Wi-Fi Access

• Network: ILAC-Staff

• Password: Provided on your first day (ask IT or HR)

Printing

• Use your staff badge or login credentials to release documents at any printer

• Default printers are set up based on your floor/office

• Color or duplex printing settings can be adjusted from your computer

Tip: Always double-check your print job before sending large documents.

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Troubleshooting & IT Support

If you run into issues, don’t worry - the IT team is here to help!

How to Contact IT:

• 📧 Email: it@ilacinternal.com

• ☎️ Phone: Extension 205

• 📝 Submit a request through the IT Request Form

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Common Issues We Can Help With:

• Password resets

• Email login problems

• Printer connection issues

• Software installation

• Device setup (laptops, monitors, etc.)

Tip: Include screenshots when reporting issues to help IT resolve them faster.

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Final Notes

Keeping your digital tools running smoothly will save you time and stress every day.

For one-on-one help or questions not listed here, feel free to reach out to the IT department directly.

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